Assessment of Work Stressors in Hotels from the Employees Perspective

Shahat El Adely, Mohammed; Abu Taleb Mohammed, Mohamed; Adel Mohamed Samy, Mohamed

doi:10.21608/ijecth.2022.269608

Assessment of Work Stressors in Hotels from the Employees Perspective

Document Type : Original Article

Authors

¹ Instructor at Hotel management department, Luxor hotel institute (Egoth), Egypt

² Professor at Hotel management department, Faculty of Tourism and Hotels, Sadat University

³ Assistant professor at Hotel management department, Faculty of Tourism and Hotels, Minia University

10.21608/ijecth.2022.269608

Abstract

Although prior research has documented work stress and its
effects on multiple sides during the work operations, otherwise
their ordinary life activities, the relationship between work stress
and its stressors remain unclear. the study aims to identify the
significant difference between the four and five-star hotels with
regard to the work stressors. the study population is made up of
employees working in four- and five-star hotels in Luxor and the
Red Sea. The number of five- and four-star hotels at Luxor and
Red Sea is 123 hotels, which are classified as 44 hotel managers
in five-star hotels and 79 hotel managers in the four-star hotels.
A structured questionnaire form was designed and distributed to
a sample of 450 employees distributed as 300 employees in the
five-star hotels, and 150 employees in four-star hotels.
The study demonstrated that work stress affects the morale,
personal life, and health of workers. the study recommends the
need to make a clear description of the tasks, taking into account
the capabilities and skills of the hotel workers.

Keywords